Legal Notice

The lumenvstl online store is operated by:

LUMEN COMPASS PTE. LTD

Business Address

111 NORTH BRIDGE ROAD,
#29-06A, PENINSULA PLAZA,
SINGAPORE 179098

Website Purpose

lumenvstl is an independent ecommerce website specialising in home and living products.

The website provides information about our products and allows customers to purchase eligible products online.

Product Information

We make reasonable efforts to ensure that product descriptions and other information are accurate.

For home and living products, minor differences may occur in:

  • Colour
  • Texture
  • Pattern
  • Grain
  • Finish
  • Measurements
  • Materials
  • Packaging
  • Appearance

Such differences may arise because of photography, lighting, display settings, manual measurement, manufacturing tolerances, or natural material characteristics.

Natural and Handmade Products

Where products contain wood, stone, textile, ceramic, natural fibres, handcrafted finishes, or similar materials, individual items may differ slightly.

Variations in grain, shade, texture, pattern, or finish may be natural characteristics rather than defects.

Website Content

We may update:

  • Product descriptions
  • Product availability
  • Prices
  • Promotions
  • Images
  • Policies
  • Website features

from time to time.

Intellectual Property

Original content on the lumenvstl website may be protected by intellectual property laws.

This may include:

  • Branding
  • Logos
  • Website design
  • Original text
  • Product photography
  • Graphics
  • Layouts

Unauthorised commercial copying, reproduction, publication, or distribution may be prohibited.

Third-Party Services and Links

Our website may contain links to or integrations with external services such as:

  • Payment providers
  • Logistics companies
  • Analytics providers
  • Social media platforms
  • Technology providers

Independent third parties are responsible for their own services, security, content, terms, and privacy practices.

Website Security

We take reasonable steps to maintain the security of our website and customer information.

However, no website, electronic storage system, or online transmission method can guarantee absolute security.

Consumer Rights

Nothing in this Legal Notice, Terms of Service, Return & Refund Policy, Privacy Policy, or other policies is intended to exclude or restrict consumer rights that cannot lawfully be excluded.

Limitation of Liability

Nothing in this Legal Notice excludes liability that cannot lawfully be excluded.

To the extent permitted by applicable law, LUMEN COMPASS PTE. LTD is not responsible for indirect losses resulting solely from circumstances outside our reasonable control.

Policy Changes

We may revise this Legal Notice from time to time.

The latest version published on the lumenvstl website will apply.

Contact

LUMEN COMPASS PTE. LTD

111 NORTH BRIDGE ROAD,
#29-06A, PENINSULA PLAZA,
SINGAPORE 179098